Shipping

Shipping & Delivery

All Orders placed before 3pm will be shipped same day, excluding weekends and Bank Holidays.
Our Delivery Time expected is 2-3 working days for UK mainland (if otherwise not specified) and 7-9 Working days for all international Deliveries.
Our customer can choose from different delivery service like Royal Mail UK, DHL, UPS, FedEx, Interlink Express to suit their needs.
Privacy & Security
We maintain privacy for all our customer data and do not share with any third party. We provide a secure shopping environment where customers can shop with peace of mind. Easy transaction and Safety is our main priority.
Returns & Replacements
Any item that is received by our customer should be inspected by customer within 48 hrs after the delivery. We will only accept damage-in-transit claims if notification has been sent to us within 48hrs after delivery. Any claim outside this period will be voided, as we face same terms with our courier services.
Any item that customer would like us to send back for replacement should be address to :

Home City Shop
Returns Department
1 Southern Way
Romford, Essex
London
United Kingdom
RM7 9PA

Ordering
Our customer can place their orders at any point of time, any where. We process all your orders same day, if placed before 3PM (GMT).
Payment, Pricing & Promotions
We accept almost all payment methods like paypal, Bank Card Payment and Bank Transfers.
For Bank Transfers, please send us confirmation and your order wil be processed only when the payment has been cleared in our bank account.
Customers can enjoy our product promotions on our website, as displayed on the website, wherever applicable.
Viewing Orders
Customers can view all their order history by logging into their account. All order history will be stored for your orders so that you can refer to it in future.
In case you can find what you are looking for, please drop us email at: info@homecityshop.com
Updating Account Information
Customer can update their information like Name, Contact Details , Invoice Address, Delivery address etc by logging into their accounts.
In case you face any issue or would like to contact us, please drop us email at : info@homecityshop.com
WhatsApp Order with us via Whatsapp !