Shipping & Delivery
- All Orders placed before 3pm will be shipped same day, excluding weekends and Bank Holidays.
- Our Delivery Time expected is 2-3 working days for UK mainland (if otherwise not specified) and 7-9 Working days for all international Deliveries.
- Our customer can choose from different delivery service like Royal Mail UK, DHL, UPS, FedEx, Interlink Express to suit their needs.
- Privacy & Security
- We maintain privacy for all our customer data and do not share with any third party. We provide a secure shopping environment where customers can shop with peace of mind. Easy transaction and Safety is our main priority.
- Returns & Replacements
- Any item that is received by our customer should be inspected by customer within 48 hrs after the delivery. We will only accept damage-in-transit claims if notification has been sent to us within 48hrs after delivery. Any claim outside this period will be voided, as we face same terms with our courier services.
- Any item that customer would like us to send back for replacement should be address to :
- Our customer can place their orders at any point of time, any where. We process all your orders same day, if placed before 3PM (GMT).
- Payment, Pricing & Promotions
- We accept almost all payment methods like paypal, Bank Card Payment and Bank Transfers.
- For Bank Transfers, please send us confirmation and your order wil be processed only when the payment has been cleared in our bank account.
- Customers can enjoy our product promotions on our website, as displayed on the website, wherever applicable.
- Viewing Orders
- Customers can view all their order history by logging into their account. All order history will be stored for your orders so that you can refer to it in future.
- In case you can find what you are looking for, please drop us email at: firstname.lastname@example.org
- Updating Account Information
- Customer can update their information like Name, Contact Details , Invoice Address, Delivery address etc by logging into their accounts.
- In case you face any issue or would like to contact us, please drop us email at : email@example.com
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1 Southern Way